Important Shipping Information

• We aim to dispatch all orders within the shipping time mentioned on the product page.
• Paksha does not process, ship, or deliver orders on weekends or national holidays.
• Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
• While we aim to process your orders as quickly as possible, we are not responsible for delays caused by natural calamities or unavoidable circumstances.
• We are unable to redirect orders once items have been dispatched.
• All orders require a signature and proof of ID upon receipt.
• Each order may be shipped only to a single destination address. To ship to different addresses, please place separate orders.
• We make our best efforts to ship each item in your order within 3 weeks, including processing time. However, some orders may take longer if the item needs to be made or procured.
• While we try to ship all items in your order together, it may not always be possible due to product characteristics or availability.
• All shipments are fully insured and require signature and proof of ID upon delivery.
• Our customer service team may contact you for additional information if required.
• You will receive a confirmation email once your order is shipped.
• Please note that there may be slight differences between product images and the final product due to lighting, stone color, plating color, and other factors.
• If you receive a defective product, contact our customer support at care@paksha.com for immediate resolution. Please refer to our returns and exchange policy for more details and eligibility.