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At Paksha, we only work with high-quality materials, from precious metals to authentic gemstones. All our jewelry is handcrafted with 925 hallmarked silver, precious gemstones, and semi-precious stones.

We have a suite of payment methods to make your purchase process easy and convenient.

A) We accept all major credit cards Visa, MasterCard, American Express, Discover, and more.

B) UPI Payments

C) PayPal

All payments are processed via Cashfree, one of the most trusted payment gateways in the world. Cashfree uses the highest level of encryption and data security to ensure your details are protected. Cashfree securely shares your order and delivery details with us but does not share any of your sensitive payment information.

It is a standard practice for jewelry to be stamped or etched with markings indicating metal content. These stamps, hallmarks, and trademarks are usually located in inconspicuous areas on the jewelry so as not to detract from the design. All of Paksha’s jewelry comes with a 925-silver hallmark stamp and an authenticity certificate.

While we strive to ensure that the color of our jewelry and gemstones are shown on the website are close to the real tones, the accuracy depends on the color display and resolution of your device.

All the products you buy at Paksha.com come with a one-year warranty against manufacturing defects. In case of any queries or complaints, send us an email at care@paksha.com

ORDERS

Returns and exchanges are accepted when the product is in perfect condition and are not passed more than 7 days from the delivery date. You will also need to present the certificate of authenticity together with the product. All the customized products and clearance items are always on final sale. All returns must be sent to our Houston return service center at the purchaser's expense with the original packing slip / certificate of authenticity. As proof of your return, we recommend that you always save the shipping receipt from the carrier. Once we have received your return, we will issue your refund. Please visit this link to read more: https://paksha.in/pages/returns-exchanges

Once your order has been confirmed, it cannot be modified or cancelled. If you need to return a product, you have to begin the returns procedure once you have received the item. If you have any concerns with your order, please contact our Customer Support Team at care@paksha.com with your order number and your request.

Once your order is shipped, you will receive an email with details of your order including a tracking number. You can go to our shipping partner’s website and track your order from there.

You do not need an account to make a purchase. You can check out as a guest – however, we do strongly recommend creating an account. Register with us and you will be able to enjoy the following benefits through your Paksha account:

• Track your orders and review past purchases.

• Save your address so you can shop even quicker next time.

• Manage your account details, address book, and email preferences

All Paksha products are made to order and ships within 2-3 weeks. However, if you would like to expedite the order, feel free to contact our customer support team to request an expedition or options for ready-to-ship products.

While the regular shipping period for a ready piece of jewelry is between 7-10 business days, each of our exclusive pieces from a collection have a different shipping time frame that is mentioned in the individual product pages. 

If you have any urgent occasion, feel free to contact our customer support team to request an expedition.

Shipping & Delivery:

We are currently shipping orders to USA and India.

Shipping Charges within India- Free

No, you cannot change the delivery address once your package has been dispatched.

Jewelry Care:

All our Paksha jewelry comes packaged in a box inside a cotton pouch. Continue storing it in this to keep your jewelry safe and away from humidity.

At Paksha we only use sterling silver. Silver that is regularly used typically needs less care, so we strongly encourage you to wear our exquisite pieces more often. 

Using a soft cloth, gently rub the jewelry several times. Then rinse it thoroughly in warm water and carefully dry. This will remove any dullness, keeping your sterling silver like new. Please note: chlorine and bleach accelerate tarnishing and should be avoided. 

Still have a question? Email us: care@paksha.com

Special Questions

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